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FREQUENTLY ASKED QUESTIONS

All your questions about Struck Tech Solutions answered here

With Struck Tech Solutions, all of your technology, including your computers, mobile devices, printers, and servers, are proactively managed and your people supported, all for a predictable monthly fee.

Depending on what services you offer or your industry guidelines and requirements, not all IT support strategies will look the same. If you are unsure what IT support should look like for your business, contact Struck Tech Solutions for a free consultation and get a custom IT plan and a quote. We’ll work with you to find the right solutions for your small business.

Nope! There are no annual contracts. Our managed services are based month-to-month. You can cancel at any time.

Yes! When you call or email us, you will be speaking with one of our friendly, experienced customer support staff here in Colorado Springs.

Yes, please schedule a free consultation, and Struck Tech Solutions will ensure a proper handoff is completed during onboarding.

Yes! We opened our Colorado Springs IT Support office in 2020, delivering IT support to small and mid-sized businesses throughout Colorado Springs. We can assist with remote help desk, virtual, and on-site IT Support services; we’re able to deploy fast, reliable, and responsive IT service when your local business, satellite offices, and remote workforces are in need.

When you’re a customer, yes, you can contact Struck Tech Solutions to get IT services as soon as you need them. When you call us or submit a ticket through our customer portal, one of our local and friendly IT Support service coordinators will respond right away. If your business is not an IT Support customer of ours, call us today to get started.

That’s all we do. You can only get our IT Support services if your company is signed up as a customer with us. Need IT Support for your business now? Call us, and we’ll get you going right away!

Yes, if you are a current customer and the device is covered under our managed services agreement, we will respond to any issues you might have. If you are not a Struck Tech Solutions customer, give us a call at any time 24/7, and we can address emergency IT services that you may have.

All of our consultations are absolutely 100% free of charge.

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